Here are a few of the questions we are asked most regularly. If you can't see the answer to your question or you would like us to add something please get in touch.
No, although you can purchase your Print@Home ticket online, which you exchange with a member of staff upon arrival. You can also purchase your ticket in person on board any of our bus tours, from a ticket seller on Waverley Bridge (during operating hours of Edinburgh Bus Tours), or at Lothian Buses Travelshops.
Individual tour tickets are valid for 24 hours from time of purchase.
Grand 24 tickets give access to all city tours for 24 hours.
Grand 48 tickets offer access to all city tours for 48 hours from the time of purchase.
Grand 48+ tickets (available April - October) offer access to all tours, including Forth Bridges Bus & Boat Tour for 48 hours from the time of purchase.
The Royal Edinburgh Ticket gives access to all city tours for 48 hours from the time of purchase.
Online tickets are valid for 6 months from the date of purchase, with their 24 or 48 hour validity activated when you exchange your Print@Home ticket with a member of staff. See the Terms and Conditions page for details about Print@Home validity and usage.
We accept debit and credit cards. When buying your tickets in person we also accept cash in Pounds Sterling.
Both senior citizens and students can enjoy concession tickets on the production of valid identification.
Yes. Children up to and including 15 must be accompanied by an adult.
Please contact our sales team at firstname.lastname@example.org or call 0131 556 2244 to arrange a group visit. Pre-booking is necessary to receive a group discount and also to ensure availability on the date of your choice. The discount applies to groups of 10 or more (or groups of 15 or more for the Royal Edinburgh Ticket and Airlink). We can also offer private hires.
Our new fleet of the future offers next level accessibility, complete with entrance ramps and two wheelchair spaces. New buses operate on Edinburgh Tour, City Sightseeing Tour and Majestic Tour routes and offer easy access for all.
Guide dogs are welcome on board all our buses.
For Deaf and hearing impaired persons, screens are available on the lower decks of City Sightseeing, Majestic Tour and Forth Bridges Bus & Boat Tour buses so that information available via the commentaries can also be read.
Edinburgh Bus Tours operates 7 days a week, every day of the year excluding 25 December. Operating times are seasonal – please check individual tour pages for their timetables.
Most tours last approximately one hour, unless otherwise stated.
The exception to this rule is the Forth Bridges Bus & Boat Tour* lasting approximately 3 hours.
Please note all tickets are hop on - hop off, giving you flexibility to explore Edinburgh’s sites as the tour passes them. This will extend your tour time.* Please note this tour is only available March - November
Yes you can – please contact our sales team at email@example.com or call 0131 556 2244 to arrange a private hire.
Disabled users pay the relevant adult/child fares, while a carer carrying valid identification can enjoy concession prices.
Edinburgh Bus Tours welcomes well behaved dogs on board tour buses.
Hop on - hop off tickets allow you to get on and off buses at your leisure for as long as your ticket is valid (24 or 48 hours). This allows you to explore Edinburgh’s sights as you pass them on the bus tours.
Up to 2 under 5s are admitted free of charge with an accompanying adult.
Currently we do not visit Edinburgh Zoo, but Lothian Buses Services 12, X12, 26, 31 and Airlink services stop there.
We need your print-at-home voucher to be able to issue you with a ticket. Call the sales team on 0131 556 2244 or email firstname.lastname@example.org if you are having problems printing yours out.
Yes, have a look at our exclusive discounts available to tour ticket holders. There is also a list of discounts on each tour leaflet. Keep hold of your City Sightseeing ticket as you’ll save 10% on your next City Sightseeing Tour worldwide.
Yes, while our main departure point is Waverley Bridge you may board at any tour stop on each tour route. Please signal clearly to the driver that you wish to board.
All tour bus stops have the name of the tour on the bus stop flag.
It is not possible to reserve seats. Please arrive in plenty time for your chosen departure.
Yes. The Royal Edinburgh Ticket is valid for 48 consecutive hours on board all of our city tours, while the ticket portions for the Royal visitor attractions will be accepted outwith this validity, if required.
Yes - take a look at the two day options on our Itineraries page for some great ideas.