At Edinburgh Bus Tours we have taken great care in recruiting a customer focused and dedicated team so Edinburgh’s residents and visitors can rely on us.

Our goal is to provide a safe, reliable and customer friendly experience for our passengers. From bus drivers and engineers, to support staff, we all appreciate the role we have to play to deliver excellence for Edinburgh.

We want to hear from you if you have what it takes to join our incredible team.

Our People

Eilidh Tait - Assistant Manager

Eilidh Tait

Assistant Manager

Why did you join Edinburgh Bus Tours?
After studying Business Management at university, I joined the Marketing and Communications team at Lothian Buses. I quickly became interested in the day to day running of the business and moved to work on projects within the Operations department. I moved to Edinburgh Bus Tours to support Operations as Assistant Manager. I am enjoying working with a big team of drivers, guides, ticket sellers and visitor advisors and ensuring Edinburgh Bus Tours delivers a five star experience every time.

What does your day involve?
I assist in the day to day operation of Edinburgh Bus Tours. My main responsibilities include: allocating duties to staff on a weekly basis; dealing with payroll enquiries; allocating holidays and ensuring there is sufficient cover for Edinburgh Bus Tours. I am enjoying learning about the business and the tourism industry.

What’s your favourite part of the job?
I am lucky enough to work with some great people. I enjoy working with a team that is passionate about Scotland’s Capital and about delighting its visitors. Our aim is to ensure each of our 500,000+ visitors each year has a great experience – and we have a lot of fun in the process.

Rachael Johnston - Ticket Seller

Rachael Johnston

Ticket Seller

Why did you join Edinburgh Bus Tours?
I was looking for a change in career, however I wanted to remain in a customer focused job. Having been a customer of Edinburgh Bus Tours on many occasions I felt that this was a way for me to have a customer focused job with a product that I believe in.

What does your day involve?
My job can vary on a day to day basis. I collect my float, attend team briefings and most importantly assist customers in finding the right tour for them. In particular, I love seeing children’s faces light up when the bus they are about to board is at the stop - it is very satisfying. I also ensure I maintain a good relationship with colleagues as a huge part of my working day involves working as a team.

What’s your favourite part of the job?
If I had to choose one part of my job that I could say is my favourite it would be meeting people from all over the world. We may not always speak the same language but thanks to our training and the use of materials, we always have a happy customer.

Willie Muir - Tour Driver

Willie Muir

Tour Driver

Why did you join Edinburgh Bus Tours?
I joined Edinburgh Bus Tours because they offered great staff benefits, a good rate of pay and a secure job.

What does your day involve?
I begin my day by signing on at Marine Depot. I then check my bus to make sure it is fit for service before I leave the depot. When on service a key part of my job is ensuring I provide the best customer service I possibly can as a representative of the company.

What’s your favourite part of the job?
I enjoy the fact that I am constantly learning new skills and that no two days are the same. I also enjoy meeting new people and making them feel welcome on our services.

Sally Plumb - Tour Guide

Sally Plumb

Tour Guide

Why did you join Edinburgh Bus Tours?
I joined Edinburgh Bus Tours as a guide because I love Edinburgh’s history, culture and architecture. I also love meeting and interacting with people - guiding with Edinburgh Bus Tours offered me the chance to do all of that.

What does your day involve?
As Guide Team Leader my days are really varied and depend quite a lot on the time of year. During winter I produce new material for our established guides to help refresh their knowledge before spring. I also put together new training material for our novice guides. Through the rest of the year I organise guiding events and visits, sort out the guides’ rota, facilitate exchange of information between guides, keep our guiding team up to date with current events and exhibitions and, of course, guide bus tours.

What’s your favourite part of the job?
Sitting on the top deck of one of our tour buses, when every seat is full and starting to tell all those people about Edinburgh.